Discussion:
"New Tab" Page Corrupt/Broken
(too old to reply)
Matt Hamilton
2010-01-07 09:00:06 UTC
Permalink
Hi guys,

I'm on a fresh install of Windows 7 Home Premium x64.

In IE8, if I click the "New Tab" button (or press Ctrl+T), my "New Tab" page
looks like this:

Loading Image...

What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.

Any ideas how to rectify it?

Cheers,
Matt
Don Varnau
2010-01-07 11:00:37 UTC
Permalink
Hi,
You probably have an incompatible browser add-on installed. IE8 64-bit
doesn't support ActiveX controls so it's not being affected.

Start Internet Explorer without add-ons by right-clicking the IE icon on the
desktop. Choose Start without add-ons.
or
from Start> Programs> Accessories> System tools> Internet Explorer (no
add-ons)
If the problem goes away, you have an incompatible browser add-on installed.

For troubleshooting information see:
IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Windows Vista Help- Internet Explorer add-ons frequently asked questions:
http://windowshelp.microsoft.com/Windows/en-US/Help/e85a03aa-c7c6-428e-9891-67ea76df9b7e1033.mspx

Uninstalling the troublesome add-on and installing the latest version may
resolve this.
- - - - -
Plan B...
Repair the 32-bit version of IE8 by creating and running the script/bat file
by OnyXxl in this thread:
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/e312e580-1cbc-496b-8c6b-b69b8535a7bb
-
Hope this helps,
Don
[MS MVP- IE]
Post by Matt Hamilton
Hi guys,
I'm on a fresh install of Windows 7 Home Premium x64.
In IE8, if I click the "New Tab" button (or press Ctrl+T), my "New Tab" page
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
Any ideas how to rectify it?
Cheers,
Matt
Matt Hamilton
2010-01-07 11:12:18 UTC
Permalink
Hi Don,

Yeah, loading IE with no add-ons was the first thing I tried, to no avail.

I'll give the 'reset' batch file a go. Thanks for the tip!

Cheers,
Matt
Post by Don Varnau
Hi,
You probably have an incompatible browser add-on installed. IE8 64-bit
doesn't support ActiveX controls so it's not being affected.
Start Internet Explorer without add-ons by right-clicking the IE icon on the
desktop. Choose Start without add-ons.
or
from Start> Programs> Accessories> System tools> Internet Explorer (no
add-ons)
If the problem goes away, you have an incompatible browser add-on installed.
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
http://windowshelp.microsoft.com/Windows/en-US/Help/e85a03aa-c7c6-428e-9891-67ea76df9b7e1033.mspx
Uninstalling the troublesome add-on and installing the latest version may
resolve this.
- - - - -
Plan B...
Repair the 32-bit version of IE8 by creating and running the script/bat file
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/e312e580-1cbc-496b-8c6b-b69b8535a7bb
-
Hope this helps,
Don
[MS MVP- IE]
Post by Matt Hamilton
Hi guys,
I'm on a fresh install of Windows 7 Home Premium x64.
In IE8, if I click the "New Tab" button (or press Ctrl+T), my "New Tab"
page
Post by Matt Hamilton
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
Any ideas how to rectify it?
Cheers,
Matt
Don Varnau
2010-01-08 00:41:45 UTC
Permalink
Does the problem persist if you disable all Accelerators? (IE> Page> All
Accelerators.)

Don
Post by Matt Hamilton
Hi Don,
Yeah, loading IE with no add-ons was the first thing I tried, to no avail.
I'll give the 'reset' batch file a go. Thanks for the tip!
Cheers,
Matt
Post by Don Varnau
Hi,
You probably have an incompatible browser add-on installed. IE8 64-bit
doesn't support ActiveX controls so it's not being affected.
Start Internet Explorer without add-ons by right-clicking the IE icon on the
desktop. Choose Start without add-ons.
or
from Start> Programs> Accessories> System tools> Internet Explorer (no
add-ons)
If the problem goes away, you have an incompatible browser add-on installed.
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
http://windowshelp.microsoft.com/Windows/en-US/Help/e85a03aa-c7c6-428e-9891-67ea76df9b7e1033.mspx
Post by Matt Hamilton
Post by Don Varnau
Uninstalling the troublesome add-on and installing the latest version may
resolve this.
- - - - -
Plan B...
Repair the 32-bit version of IE8 by creating and running the script/bat file
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/e312e580-1cbc-496b-8c6b-b69b8535a7bb
Post by Matt Hamilton
Post by Don Varnau
Post by Matt Hamilton
Hi guys,
I'm on a fresh install of Windows 7 Home Premium x64.
In IE8, if I click the "New Tab" button (or press Ctrl+T), my "New Tab"
page
Post by Matt Hamilton
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
Any ideas how to rectify it?
Cheers,
Matt
Matt Hamilton
2010-01-08 01:09:06 UTC
Permalink
Actually, the first thing I always do when setting up IE for the first time
is tell it to disable all accellerators, so yeah, the problem occurs even
with them all disabled.

I'm considering actually removing all the accelerators (perhaps one by one)
to see if it solves the problem. The first one I installed was the Google
search provider (I don't know if that counts as an accelerator, but it does
appear as a link on the "New Tab" page on other PCs, so maybe it's causing
the problem.

Matt
Post by Don Varnau
Does the problem persist if you disable all Accelerators? (IE> Page> All
Accelerators.)
Don
Post by Matt Hamilton
Hi Don,
Yeah, loading IE with no add-ons was the first thing I tried, to no avail.
I'll give the 'reset' batch file a go. Thanks for the tip!
Cheers,
Matt
Post by Don Varnau
Hi,
You probably have an incompatible browser add-on installed. IE8 64-bit
doesn't support ActiveX controls so it's not being affected.
Start Internet Explorer without add-ons by right-clicking the IE icon
on
the
desktop. Choose Start without add-ons.
or
from Start> Programs> Accessories> System tools> Internet Explorer (no
add-ons)
If the problem goes away, you have an incompatible browser add-on installed.
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
Windows Vista Help- Internet Explorer add-ons frequently asked
http://windowshelp.microsoft.com/Windows/en-US/Help/e85a03aa-c7c6-428e-9891-67ea76df9b7e1033.mspx
Post by Matt Hamilton
Post by Don Varnau
Uninstalling the troublesome add-on and installing the latest version
may
Post by Matt Hamilton
Post by Don Varnau
resolve this.
- - - - -
Plan B...
Repair the 32-bit version of IE8 by creating and running the script/bat file
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/e312e580-1cbc-496b-8c6b-b69b8535a7bb
Post by Matt Hamilton
Post by Don Varnau
Post by Matt Hamilton
Hi guys,
I'm on a fresh install of Windows 7 Home Premium x64.
In IE8, if I click the "New Tab" button (or press Ctrl+T), my "New Tab"
page
Post by Matt Hamilton
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the
default
Post by Matt Hamilton
Post by Don Varnau
Post by Matt Hamilton
32-bit version it's corrupt.
Any ideas how to rectify it?
Cheers,
Matt
Matt Hamilton
2010-01-07 11:18:40 UTC
Permalink
Nope, OnyXxl's batch file didn't help. I know it's no big deal, but it
worries me that there might be some deeper problem. I don't *really* want to
pave and reinstall Windows. Any other ideas?
Post by Don Varnau
Hi,
You probably have an incompatible browser add-on installed. IE8 64-bit
doesn't support ActiveX controls so it's not being affected.
Start Internet Explorer without add-ons by right-clicking the IE icon on the
desktop. Choose Start without add-ons.
or
from Start> Programs> Accessories> System tools> Internet Explorer (no
add-ons)
If the problem goes away, you have an incompatible browser add-on installed.
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
http://windowshelp.microsoft.com/Windows/en-US/Help/e85a03aa-c7c6-428e-9891-67ea76df9b7e1033.mspx
Uninstalling the troublesome add-on and installing the latest version may
resolve this.
- - - - -
Plan B...
Repair the 32-bit version of IE8 by creating and running the script/bat file
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/e312e580-1cbc-496b-8c6b-b69b8535a7bb
-
Hope this helps,
Don
[MS MVP- IE]
Post by Matt Hamilton
Hi guys,
I'm on a fresh install of Windows 7 Home Premium x64.
In IE8, if I click the "New Tab" button (or press Ctrl+T), my "New Tab"
page
Post by Matt Hamilton
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
Any ideas how to rectify it?
Cheers,
Matt
Vincenzo Di Russo [MVP]
2010-01-07 12:08:30 UTC
Permalink
Post by Matt Hamilton
Nope, OnyXxl's batch file didn't help. I know it's no big deal, but it
worries me that there might be some deeper problem. I don't *really* want
to pave and reinstall Windows. Any other ideas?
Try RIES:
http://support.microsoft.com/kb/923737
"How to Reset Internet Explorer Settings"
--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
My Blog: http://blogs.dotnethell.it/vincent/
Post by Matt Hamilton
Post by Don Varnau
Hi,
You probably have an incompatible browser add-on installed. IE8 64-bit
doesn't support ActiveX controls so it's not being affected.
Start Internet Explorer without add-ons by right-clicking the IE icon on the
desktop. Choose Start without add-ons.
or
from Start> Programs> Accessories> System tools> Internet Explorer (no
add-ons)
If the problem goes away, you have an incompatible browser add-on installed.
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
http://windowshelp.microsoft.com/Windows/en-US/Help/e85a03aa-c7c6-428e-9891-67ea76df9b7e1033.mspx
Uninstalling the troublesome add-on and installing the latest version may
resolve this.
- - - - -
Plan B...
Repair the 32-bit version of IE8 by creating and running the script/bat file
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/e312e580-1cbc-496b-8c6b-b69b8535a7bb
-
Hope this helps,
Don
[MS MVP- IE]
Post by Matt Hamilton
Hi guys,
I'm on a fresh install of Windows 7 Home Premium x64.
In IE8, if I click the "New Tab" button (or press Ctrl+T), my "New Tab"
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the
default 32-bit version it's corrupt.
Any ideas how to rectify it?
Cheers,
Matt
Matt Hamilton
2010-01-07 19:53:43 UTC
Permalink
Vincenzo,

That page says "Note This fix does not work in Windows 7. Instead, you can
use the Internet Explorer troubleshooters to achieve this automatically."

I'm running a fresh install of Windows 7 x64, so I don't think it'll help.
I've already tried the "Reset IE" button on the "Advanced" tab under
"Options", as well as a batch file posted earlier which re-registers all the
IE DLLs.

Matt
Post by Vincenzo Di Russo [MVP]
Post by Matt Hamilton
Nope, OnyXxl's batch file didn't help. I know it's no big deal, but it
worries me that there might be some deeper problem. I don't *really* want
to pave and reinstall Windows. Any other ideas?
http://support.microsoft.com/kb/923737
"How to Reset Internet Explorer Settings"
--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
My Blog: http://blogs.dotnethell.it/vincent/
Post by Matt Hamilton
Post by Don Varnau
Hi,
You probably have an incompatible browser add-on installed. IE8 64-bit
doesn't support ActiveX controls so it's not being affected.
Start Internet Explorer without add-ons by right-clicking the IE icon on the
desktop. Choose Start without add-ons.
or
from Start> Programs> Accessories> System tools> Internet Explorer (no
add-ons)
If the problem goes away, you have an incompatible browser add-on installed.
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
http://windowshelp.microsoft.com/Windows/en-US/Help/e85a03aa-c7c6-428e-9891-67ea76df9b7e1033.mspx
Uninstalling the troublesome add-on and installing the latest version may
resolve this.
- - - - -
Plan B...
Repair the 32-bit version of IE8 by creating and running the script/bat file
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/e312e580-1cbc-496b-8c6b-b69b8535a7bb
-
Hope this helps,
Don
[MS MVP- IE]
Post by Matt Hamilton
Hi guys,
I'm on a fresh install of Windows 7 Home Premium x64.
In IE8, if I click the "New Tab" button (or press Ctrl+T), my "New Tab"
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the
default 32-bit version it's corrupt.
Any ideas how to rectify it?
Cheers,
Matt
PA Bear [MS MVP]
2010-01-07 18:15:06 UTC
Permalink
cf.
http://windows.microsoft.com/en-US/windows7/Tips-for-solving-problems-with-Internet-Explorer

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
Post by Matt Hamilton
Hi guys,
I'm on a fresh install of Windows 7 Home Premium x64.
In IE8, if I click the "New Tab" button (or press Ctrl+T), my "New Tab" page
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
Any ideas how to rectify it?
Cheers,
Matt
Matt Hamilton
2010-01-07 19:52:31 UTC
Permalink
Nope, no third-party software was installed when this started happening. I
had just finished running through the final stages of the Windows 7 setup -
creating my first user etc.

In the next couple of hours I installed a few things - Windows Live
Essentials, uTorrent, Witty (Twitter client), but the problem appeared
before that. No AV or security suite installed other than Defender.
Post by PA Bear [MS MVP]
cf.
http://windows.microsoft.com/en-US/windows7/Tips-for-solving-problems-with-Internet-Explorer
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
Post by Matt Hamilton
Hi guys,
I'm on a fresh install of Windows 7 Home Premium x64.
In IE8, if I click the "New Tab" button (or press Ctrl+T), my "New Tab" page
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
Any ideas how to rectify it?
Cheers,
Matt
PA Bear [MS MVP]
2010-01-08 08:27:08 UTC
Permalink
...no third-party software was installed when this started happening...
In the next couple of hours I installed a few things - Windows Live
Essentials...
Will installing MSE clean up my already-infected computer? [No]
http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275

Back-up any personal data (none of which should be considered 100%
trustworthy at this point) then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

HOW TO do a clean install of Win7: See "Using the Custom installation option
and formatting the hard disk" section of
http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows-7#section_7

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

4 steps to help protect your new computer before you go online
http://www.microsoft.com/security/pypc.aspx

NB: Any Norton or McAfee free-trial that came preinstalled on the computer
when you bought it will be reinstalled (but invalid) when Windows is
reinstalled. You MUST uninstall the free-trial and download/run the
appropriate removal tool before installing any updates, Windows Service
Packs or IE upgrades and before installing your new anti-virus application
(which will require WinXP SP3 to be installed).

Norton Removal Tool
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

McAfee Consumer Products Removal Tool
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Also see:

Steps To Help Prevent Spyware
http://www.microsoft.com/security/spyware/prevent.aspx

Steps to Help Prevent Computer Worms
http://www.microsoft.com/security/worms/prevent.aspx

Avoid Rogue Security Software!
http://www.microsoft.com/security/antivirus/rogue.aspx
Nope, no third-party software was installed when this started happening. I
had just finished running through the final stages of the Windows 7 setup -
creating my first user etc.
In the next couple of hours I installed a few things - Windows Live
Essentials, uTorrent, Witty (Twitter client), but the problem appeared
before that. No AV or security suite installed other than Defender.
Post by PA Bear [MS MVP]
cf.
http://windows.microsoft.com/en-US/windows7/Tips-for-solving-problems-with-Internet-Explorer
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
Post by Matt Hamilton
Hi guys,
I'm on a fresh install of Windows 7 Home Premium x64.
In IE8, if I click the "New Tab" button (or press Ctrl+T), my "New Tab" page
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
Any ideas how to rectify it?
Cheers,
Matt
VanguardLH
2010-01-08 17:48:10 UTC
Permalink
I'm on a fresh install of Windows 7 Home Premium x64. In IE8, if I click the "New Tab" button (or press Ctrl+T), my "New Tab" page
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
All the "about:<page>" web pages are defined under the following registry
key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs

under which are defined the following data items and their values:

"NavigationFailure"="res://ieframe.dll/navcancl.htm"
"DesktopItemNavigationFailure"="res://ieframe.dll/navcancl.htm"
"NavigationCanceled"="res://ieframe.dll/navcancl.htm"
"OfflineInformation"="res://ieframe.dll/offcancl.htm"
"Home"=dword:0000010e
"blank"="res://mshtml.dll/blank.htm"
"PostNotCached"="res://ieframe.dll/repost.htm"
"NoAdd-ons"="res://ieframe.dll/noaddon.htm"
"NoAdd-onsInfo"="res://ieframe.dll/noaddoninfo.htm"
"SecurityRisk"="res://ieframe.dll/securityatrisk.htm"
"Tabs"="res://ieframe.dll/tabswelcome.htm" <--- This one interests you
"InPrivate"="res://ieframe.dll/inprivate.htm"

The data item named "Tabs" has the value of what page to display when you
enter "about:tabs". You'll see that most of the "about" URLs are stored
within the ieframe.dll file. So maybe you have the wrong file registered in
the registry. Try the following:

cd \windows\system32
regsvr32 ieframe.dll

If you do a search on the ieframe.dll file, you'll find it stored several
places. Some are under the update folders in c:\windows. There'll be one
under c:\windows\ie8 but it's the old version for IE7. Right-click on the
file, Properties, Version tab to see what version is the file. The copies
of ieframe.dll under c:\windows\system32 and c:\windows\system32\dllcache
should be the latest version. If a binary compare between the system32 and
dllcache versions don't match ("fc /b c:\windows\system32\ieframe.dll
c:\windows\system32\dllcache\ieframe.dll") then run the system file checker
to restore the one in the dllcache folder into the system32 folder:

sfc /scannow

You might need the install CD when you run sfc.exe (if the dllcache folder
isn't fully populated).

I don't use Windows 7. I'm still on Windows XP Pro SP-3 (fully updated
except for Silverlight). My version of ieframe.dll is 8.0.6001.18854. You
are using Windows 7 so the version might be later. Check with someone in
the Windows 7 forum on what version they have, or just replace it using SFC
or copying over it to see if the problem goes away.

The Microsoft community for Windows 7 is found at:
http://social.technet.microsoft.com/Forums/en/category/w7itpro

Since you are using the 64-bit version of Windows 7, be sure to use the
correct paths for the 32- and 64-bit versions of the files.
Matt Hamilton
2010-01-08 23:22:46 UTC
Permalink
Vanguard, you gave me this answer at the same time as a helpful member of
Super User:

http://superuser.com/questions/92579/

"scannow /sfc" has indeed shown me the problem. My "ieframe.dll" fails a
hash check, as does the original source that scannow would use to restore
it.

It seems that the slipstreamed version of Windows 7 installed by the
computer store has a corrupt version of that file. I have an unopened,
genuine Win7 DVD here, so I could use that to fix the problem, but I fear
that it'll mean a repair install, unless you know of a way to fix corrupt
system DLLs from a source DVD without going through that procedure?

Cheers, and thanks,
Matt
Post by VanguardLH
I'm on a fresh install of Windows 7 Home Premium x64. In IE8, if I click
the "New Tab" button (or press Ctrl+T), my "New Tab" page
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
All the "about:<page>" web pages are defined under the following registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs
"NavigationFailure"="res://ieframe.dll/navcancl.htm"
"DesktopItemNavigationFailure"="res://ieframe.dll/navcancl.htm"
"NavigationCanceled"="res://ieframe.dll/navcancl.htm"
"OfflineInformation"="res://ieframe.dll/offcancl.htm"
"Home"=dword:0000010e
"blank"="res://mshtml.dll/blank.htm"
"PostNotCached"="res://ieframe.dll/repost.htm"
"NoAdd-ons"="res://ieframe.dll/noaddon.htm"
"NoAdd-onsInfo"="res://ieframe.dll/noaddoninfo.htm"
"SecurityRisk"="res://ieframe.dll/securityatrisk.htm"
"Tabs"="res://ieframe.dll/tabswelcome.htm" <--- This one interests you
"InPrivate"="res://ieframe.dll/inprivate.htm"
The data item named "Tabs" has the value of what page to display when you
enter "about:tabs". You'll see that most of the "about" URLs are stored
within the ieframe.dll file. So maybe you have the wrong file registered in
cd \windows\system32
regsvr32 ieframe.dll
If you do a search on the ieframe.dll file, you'll find it stored several
places. Some are under the update folders in c:\windows. There'll be one
under c:\windows\ie8 but it's the old version for IE7. Right-click on the
file, Properties, Version tab to see what version is the file. The copies
of ieframe.dll under c:\windows\system32 and c:\windows\system32\dllcache
should be the latest version. If a binary compare between the system32 and
dllcache versions don't match ("fc /b c:\windows\system32\ieframe.dll
c:\windows\system32\dllcache\ieframe.dll") then run the system file checker
sfc /scannow
You might need the install CD when you run sfc.exe (if the dllcache folder
isn't fully populated).
I don't use Windows 7. I'm still on Windows XP Pro SP-3 (fully updated
except for Silverlight). My version of ieframe.dll is 8.0.6001.18854.
You
are using Windows 7 so the version might be later. Check with someone in
the Windows 7 forum on what version they have, or just replace it using SFC
or copying over it to see if the problem goes away.
http://social.technet.microsoft.com/Forums/en/category/w7itpro
Since you are using the 64-bit version of Windows 7, be sure to use the
correct paths for the 32- and 64-bit versions of the files.
rob^_^
2010-01-09 00:04:13 UTC
Permalink
Hi Matt,

Contact the store and discuss the issue with them. At the very least they
should also know of the problem with their slipsteam builds (is that
leagal?).

I would be very upset about the time and expense you have taken to fix their
mistakes.

Can you provide us with details of the 'Brand' of your PC.

Regards.
Post by Matt Hamilton
Vanguard, you gave me this answer at the same time as a helpful member of
http://superuser.com/questions/92579/
"scannow /sfc" has indeed shown me the problem. My "ieframe.dll" fails a
hash check, as does the original source that scannow would use to restore
it.
It seems that the slipstreamed version of Windows 7 installed by the
computer store has a corrupt version of that file. I have an unopened,
genuine Win7 DVD here, so I could use that to fix the problem, but I fear
that it'll mean a repair install, unless you know of a way to fix corrupt
system DLLs from a source DVD without going through that procedure?
Cheers, and thanks,
Matt
Post by VanguardLH
I'm on a fresh install of Windows 7 Home Premium x64. In IE8, if I
click the "New Tab" button (or press Ctrl+T), my "New Tab" page
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
All the "about:<page>" web pages are defined under the following registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs
"NavigationFailure"="res://ieframe.dll/navcancl.htm"
"DesktopItemNavigationFailure"="res://ieframe.dll/navcancl.htm"
"NavigationCanceled"="res://ieframe.dll/navcancl.htm"
"OfflineInformation"="res://ieframe.dll/offcancl.htm"
"Home"=dword:0000010e
"blank"="res://mshtml.dll/blank.htm"
"PostNotCached"="res://ieframe.dll/repost.htm"
"NoAdd-ons"="res://ieframe.dll/noaddon.htm"
"NoAdd-onsInfo"="res://ieframe.dll/noaddoninfo.htm"
"SecurityRisk"="res://ieframe.dll/securityatrisk.htm"
"Tabs"="res://ieframe.dll/tabswelcome.htm" <--- This one interests you
"InPrivate"="res://ieframe.dll/inprivate.htm"
The data item named "Tabs" has the value of what page to display when you
enter "about:tabs". You'll see that most of the "about" URLs are stored
within the ieframe.dll file. So maybe you have the wrong file registered in
cd \windows\system32
regsvr32 ieframe.dll
If you do a search on the ieframe.dll file, you'll find it stored several
places. Some are under the update folders in c:\windows. There'll be one
under c:\windows\ie8 but it's the old version for IE7. Right-click on the
file, Properties, Version tab to see what version is the file. The copies
of ieframe.dll under c:\windows\system32 and c:\windows\system32\dllcache
should be the latest version. If a binary compare between the system32 and
dllcache versions don't match ("fc /b c:\windows\system32\ieframe.dll
c:\windows\system32\dllcache\ieframe.dll") then run the system file checker
sfc /scannow
You might need the install CD when you run sfc.exe (if the dllcache folder
isn't fully populated).
I don't use Windows 7. I'm still on Windows XP Pro SP-3 (fully updated
except for Silverlight). My version of ieframe.dll is 8.0.6001.18854.
You
are using Windows 7 so the version might be later. Check with someone in
the Windows 7 forum on what version they have, or just replace it using SFC
or copying over it to see if the problem goes away.
http://social.technet.microsoft.com/Forums/en/category/w7itpro
Since you are using the 64-bit version of Windows 7, be sure to use the
correct paths for the 32- and 64-bit versions of the files.
Matt Hamilton
2010-01-09 02:02:34 UTC
Permalink
It's a custom built system from Scorpion Technologies in Melbourne, Aus
(scorptec.com.au). They're a reputable dealer, and I trust it was an honest
mistake. I've let them know in any case.

Cheers,
Matt
Post by rob^_^
Hi Matt,
Contact the store and discuss the issue with them. At the very least they
should also know of the problem with their slipsteam builds (is that
leagal?).
I would be very upset about the time and expense you have taken to fix
their mistakes.
Can you provide us with details of the 'Brand' of your PC.
Regards.
Post by Matt Hamilton
Vanguard, you gave me this answer at the same time as a helpful member of
http://superuser.com/questions/92579/
"scannow /sfc" has indeed shown me the problem. My "ieframe.dll" fails a
hash check, as does the original source that scannow would use to restore
it.
It seems that the slipstreamed version of Windows 7 installed by the
computer store has a corrupt version of that file. I have an unopened,
genuine Win7 DVD here, so I could use that to fix the problem, but I fear
that it'll mean a repair install, unless you know of a way to fix corrupt
system DLLs from a source DVD without going through that procedure?
Cheers, and thanks,
Matt
Post by VanguardLH
I'm on a fresh install of Windows 7 Home Premium x64. In IE8, if I
click the "New Tab" button (or press Ctrl+T), my "New Tab" page
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
All the "about:<page>" web pages are defined under the following registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs
"NavigationFailure"="res://ieframe.dll/navcancl.htm"
"DesktopItemNavigationFailure"="res://ieframe.dll/navcancl.htm"
"NavigationCanceled"="res://ieframe.dll/navcancl.htm"
"OfflineInformation"="res://ieframe.dll/offcancl.htm"
"Home"=dword:0000010e
"blank"="res://mshtml.dll/blank.htm"
"PostNotCached"="res://ieframe.dll/repost.htm"
"NoAdd-ons"="res://ieframe.dll/noaddon.htm"
"NoAdd-onsInfo"="res://ieframe.dll/noaddoninfo.htm"
"SecurityRisk"="res://ieframe.dll/securityatrisk.htm"
"Tabs"="res://ieframe.dll/tabswelcome.htm" <--- This one interests you
"InPrivate"="res://ieframe.dll/inprivate.htm"
The data item named "Tabs" has the value of what page to display when you
enter "about:tabs". You'll see that most of the "about" URLs are stored
within the ieframe.dll file. So maybe you have the wrong file registered in
cd \windows\system32
regsvr32 ieframe.dll
If you do a search on the ieframe.dll file, you'll find it stored several
places. Some are under the update folders in c:\windows. There'll be one
under c:\windows\ie8 but it's the old version for IE7. Right-click on the
file, Properties, Version tab to see what version is the file. The copies
of ieframe.dll under c:\windows\system32 and
c:\windows\system32\dllcache
should be the latest version. If a binary compare between the system32 and
dllcache versions don't match ("fc /b c:\windows\system32\ieframe.dll
c:\windows\system32\dllcache\ieframe.dll") then run the system file checker
sfc /scannow
You might need the install CD when you run sfc.exe (if the dllcache folder
isn't fully populated).
I don't use Windows 7. I'm still on Windows XP Pro SP-3 (fully updated
except for Silverlight). My version of ieframe.dll is 8.0.6001.18854.
You
are using Windows 7 so the version might be later. Check with someone in
the Windows 7 forum on what version they have, or just replace it using SFC
or copying over it to see if the problem goes away.
http://social.technet.microsoft.com/Forums/en/category/w7itpro
Since you are using the 64-bit version of Windows 7, be sure to use the
correct paths for the 32- and 64-bit versions of the files.
rob^_^
2010-01-09 07:12:58 UTC
Permalink
Thanks Matt,

I'm in Sydney. AU. I can give them a call on Monday and maybe help with
their next slipstream build.

Regards.
Post by Matt Hamilton
It's a custom built system from Scorpion Technologies in Melbourne, Aus
(scorptec.com.au). They're a reputable dealer, and I trust it was an
honest mistake. I've let them know in any case.
Cheers,
Matt
Post by rob^_^
Hi Matt,
Contact the store and discuss the issue with them. At the very least they
should also know of the problem with their slipsteam builds (is that
leagal?).
I would be very upset about the time and expense you have taken to fix
their mistakes.
Can you provide us with details of the 'Brand' of your PC.
Regards.
Post by Matt Hamilton
Vanguard, you gave me this answer at the same time as a helpful member
http://superuser.com/questions/92579/
"scannow /sfc" has indeed shown me the problem. My "ieframe.dll" fails a
hash check, as does the original source that scannow would use to
restore it.
It seems that the slipstreamed version of Windows 7 installed by the
computer store has a corrupt version of that file. I have an unopened,
genuine Win7 DVD here, so I could use that to fix the problem, but I
fear that it'll mean a repair install, unless you know of a way to fix
corrupt system DLLs from a source DVD without going through that
procedure?
Cheers, and thanks,
Matt
Post by VanguardLH
I'm on a fresh install of Windows 7 Home Premium x64. In IE8, if I
click the "New Tab" button (or press Ctrl+T), my "New Tab" page
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
All the "about:<page>" web pages are defined under the following registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs
"NavigationFailure"="res://ieframe.dll/navcancl.htm"
"DesktopItemNavigationFailure"="res://ieframe.dll/navcancl.htm"
"NavigationCanceled"="res://ieframe.dll/navcancl.htm"
"OfflineInformation"="res://ieframe.dll/offcancl.htm"
"Home"=dword:0000010e
"blank"="res://mshtml.dll/blank.htm"
"PostNotCached"="res://ieframe.dll/repost.htm"
"NoAdd-ons"="res://ieframe.dll/noaddon.htm"
"NoAdd-onsInfo"="res://ieframe.dll/noaddoninfo.htm"
"SecurityRisk"="res://ieframe.dll/securityatrisk.htm"
"Tabs"="res://ieframe.dll/tabswelcome.htm" <--- This one interests you
"InPrivate"="res://ieframe.dll/inprivate.htm"
The data item named "Tabs" has the value of what page to display when you
enter "about:tabs". You'll see that most of the "about" URLs are stored
within the ieframe.dll file. So maybe you have the wrong file registered in
cd \windows\system32
regsvr32 ieframe.dll
If you do a search on the ieframe.dll file, you'll find it stored several
places. Some are under the update folders in c:\windows. There'll be one
under c:\windows\ie8 but it's the old version for IE7. Right-click on the
file, Properties, Version tab to see what version is the file. The copies
of ieframe.dll under c:\windows\system32 and
c:\windows\system32\dllcache
should be the latest version. If a binary compare between the system32 and
dllcache versions don't match ("fc /b c:\windows\system32\ieframe.dll
c:\windows\system32\dllcache\ieframe.dll") then run the system file checker
sfc /scannow
You might need the install CD when you run sfc.exe (if the dllcache folder
isn't fully populated).
I don't use Windows 7. I'm still on Windows XP Pro SP-3 (fully updated
except for Silverlight). My version of ieframe.dll is 8.0.6001.18854.
You
are using Windows 7 so the version might be later. Check with someone in
the Windows 7 forum on what version they have, or just replace it using SFC
or copying over it to see if the problem goes away.
http://social.technet.microsoft.com/Forums/en/category/w7itpro
Since you are using the 64-bit version of Windows 7, be sure to use the
correct paths for the 32- and 64-bit versions of the files.
Matt Hamilton
2010-01-09 22:36:44 UTC
Permalink
Interestingly, they replied to my email and (while thanking me for my
concern) told me they "don't use a slipstream that could cause this issue,"
so now I don't know what to think. I know it wasn't me, because the problem
began the moment I completed Windows Setup.

Anyway, I've managed to resolve it now by getting an uncorrupted copy of
ieframe.dll.mui from my work PC and overwriting the dodgy one here. Thanks
everyone for their help.

Matt
Post by rob^_^
Thanks Matt,
I'm in Sydney. AU. I can give them a call on Monday and maybe help with
their next slipstream build.
Regards.
Post by Matt Hamilton
It's a custom built system from Scorpion Technologies in Melbourne, Aus
(scorptec.com.au). They're a reputable dealer, and I trust it was an
honest mistake. I've let them know in any case.
Cheers,
Matt
Post by rob^_^
Hi Matt,
Contact the store and discuss the issue with them. At the very least
they should also know of the problem with their slipsteam builds (is
that leagal?).
I would be very upset about the time and expense you have taken to fix
their mistakes.
Can you provide us with details of the 'Brand' of your PC.
Regards.
Post by Matt Hamilton
Vanguard, you gave me this answer at the same time as a helpful member
http://superuser.com/questions/92579/
"scannow /sfc" has indeed shown me the problem. My "ieframe.dll" fails
a hash check, as does the original source that scannow would use to
restore it.
It seems that the slipstreamed version of Windows 7 installed by the
computer store has a corrupt version of that file. I have an unopened,
genuine Win7 DVD here, so I could use that to fix the problem, but I
fear that it'll mean a repair install, unless you know of a way to fix
corrupt system DLLs from a source DVD without going through that
procedure?
Cheers, and thanks,
Matt
Post by VanguardLH
I'm on a fresh install of Windows 7 Home Premium x64. In IE8, if I
click the "New Tab" button (or press Ctrl+T), my "New Tab" page
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
All the "about:<page>" web pages are defined under the following registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs
"NavigationFailure"="res://ieframe.dll/navcancl.htm"
"DesktopItemNavigationFailure"="res://ieframe.dll/navcancl.htm"
"NavigationCanceled"="res://ieframe.dll/navcancl.htm"
"OfflineInformation"="res://ieframe.dll/offcancl.htm"
"Home"=dword:0000010e
"blank"="res://mshtml.dll/blank.htm"
"PostNotCached"="res://ieframe.dll/repost.htm"
"NoAdd-ons"="res://ieframe.dll/noaddon.htm"
"NoAdd-onsInfo"="res://ieframe.dll/noaddoninfo.htm"
"SecurityRisk"="res://ieframe.dll/securityatrisk.htm"
"Tabs"="res://ieframe.dll/tabswelcome.htm" <--- This one interests you
"InPrivate"="res://ieframe.dll/inprivate.htm"
The data item named "Tabs" has the value of what page to display when you
enter "about:tabs". You'll see that most of the "about" URLs are stored
within the ieframe.dll file. So maybe you have the wrong file registered in
cd \windows\system32
regsvr32 ieframe.dll
If you do a search on the ieframe.dll file, you'll find it stored several
places. Some are under the update folders in c:\windows. There'll be one
under c:\windows\ie8 but it's the old version for IE7. Right-click on the
file, Properties, Version tab to see what version is the file. The copies
of ieframe.dll under c:\windows\system32 and
c:\windows\system32\dllcache
should be the latest version. If a binary compare between the system32 and
dllcache versions don't match ("fc /b c:\windows\system32\ieframe.dll
c:\windows\system32\dllcache\ieframe.dll") then run the system file checker
sfc /scannow
You might need the install CD when you run sfc.exe (if the dllcache folder
isn't fully populated).
I don't use Windows 7. I'm still on Windows XP Pro SP-3 (fully updated
except for Silverlight). My version of ieframe.dll is 8.0.6001.18854.
You
are using Windows 7 so the version might be later. Check with someone in
the Windows 7 forum on what version they have, or just replace it using SFC
or copying over it to see if the problem goes away.
http://social.technet.microsoft.com/Forums/en/category/w7itpro
Since you are using the 64-bit version of Windows 7, be sure to use the
correct paths for the 32- and 64-bit versions of the files.
rob^_^
2010-01-10 00:21:54 UTC
Permalink
Thanks for the feedback and follow up Mark. Did you archive the corrupt
version of ieframe.dll.mui.

If so can you copy and paste back with its file properties - create date,
version, file size etc.

Regards.
Post by Matt Hamilton
Interestingly, they replied to my email and (while thanking me for my
concern) told me they "don't use a slipstream that could cause this
issue," so now I don't know what to think. I know it wasn't me, because
the problem began the moment I completed Windows Setup.
Anyway, I've managed to resolve it now by getting an uncorrupted copy of
ieframe.dll.mui from my work PC and overwriting the dodgy one here. Thanks
everyone for their help.
Matt
Post by rob^_^
Thanks Matt,
I'm in Sydney. AU. I can give them a call on Monday and maybe help with
their next slipstream build.
Regards.
Post by Matt Hamilton
It's a custom built system from Scorpion Technologies in Melbourne, Aus
(scorptec.com.au). They're a reputable dealer, and I trust it was an
honest mistake. I've let them know in any case.
Cheers,
Matt
Post by rob^_^
Hi Matt,
Contact the store and discuss the issue with them. At the very least
they should also know of the problem with their slipsteam builds (is
that leagal?).
I would be very upset about the time and expense you have taken to fix
their mistakes.
Can you provide us with details of the 'Brand' of your PC.
Regards.
Post by Matt Hamilton
Vanguard, you gave me this answer at the same time as a helpful member
http://superuser.com/questions/92579/
"scannow /sfc" has indeed shown me the problem. My "ieframe.dll" fails
a hash check, as does the original source that scannow would use to
restore it.
It seems that the slipstreamed version of Windows 7 installed by the
computer store has a corrupt version of that file. I have an unopened,
genuine Win7 DVD here, so I could use that to fix the problem, but I
fear that it'll mean a repair install, unless you know of a way to fix
corrupt system DLLs from a source DVD without going through that
procedure?
Cheers, and thanks,
Matt
Post by VanguardLH
I'm on a fresh install of Windows 7 Home Premium x64. In IE8, if I
click the "New Tab" button (or press Ctrl+T), my "New Tab" page
http://madprops.org/mabster/pics/newtab.png
What could cause this? The page looks fine in IE8 x64, but in the default
32-bit version it's corrupt.
All the "about:<page>" web pages are defined under the following registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs
"NavigationFailure"="res://ieframe.dll/navcancl.htm"
"DesktopItemNavigationFailure"="res://ieframe.dll/navcancl.htm"
"NavigationCanceled"="res://ieframe.dll/navcancl.htm"
"OfflineInformation"="res://ieframe.dll/offcancl.htm"
"Home"=dword:0000010e
"blank"="res://mshtml.dll/blank.htm"
"PostNotCached"="res://ieframe.dll/repost.htm"
"NoAdd-ons"="res://ieframe.dll/noaddon.htm"
"NoAdd-onsInfo"="res://ieframe.dll/noaddoninfo.htm"
"SecurityRisk"="res://ieframe.dll/securityatrisk.htm"
"Tabs"="res://ieframe.dll/tabswelcome.htm" <--- This one interests you
"InPrivate"="res://ieframe.dll/inprivate.htm"
The data item named "Tabs" has the value of what page to display when you
enter "about:tabs". You'll see that most of the "about" URLs are stored
within the ieframe.dll file. So maybe you have the wrong file registered in
cd \windows\system32
regsvr32 ieframe.dll
If you do a search on the ieframe.dll file, you'll find it stored several
places. Some are under the update folders in c:\windows. There'll be one
under c:\windows\ie8 but it's the old version for IE7. Right-click on the
file, Properties, Version tab to see what version is the file. The copies
of ieframe.dll under c:\windows\system32 and
c:\windows\system32\dllcache
should be the latest version. If a binary compare between the system32 and
dllcache versions don't match ("fc /b c:\windows\system32\ieframe.dll
c:\windows\system32\dllcache\ieframe.dll") then run the system file checker
sfc /scannow
You might need the install CD when you run sfc.exe (if the dllcache folder
isn't fully populated).
I don't use Windows 7. I'm still on Windows XP Pro SP-3 (fully updated
except for Silverlight). My version of ieframe.dll is
8.0.6001.18854. You
are using Windows 7 so the version might be later. Check with someone in
the Windows 7 forum on what version they have, or just replace it using SFC
or copying over it to see if the problem goes away.
http://social.technet.microsoft.com/Forums/en/category/w7itpro
Since you are using the 64-bit version of Windows 7, be sure to use the
correct paths for the 32- and 64-bit versions of the files.
Matt Hamilton
2010-01-10 01:27:50 UTC
Permalink
Post by rob^_^
Thanks for the feedback and follow up Mark. Did you archive the corrupt
version of ieframe.dll.mui.
Matt, not Mark. :)
Post by rob^_^
If so can you copy and paste back with its file properties - create date,
version, file size etc.
Sure:

Date created: 14/07/2009 3:35 PM
Date modified: 14/07/2009 12:06 PM
Size: 1,234,136 bytes

Version I'm not sure I can get, since it's an MUI file rather than a DLL.

Certainly it was the same size as the "correct" version - it just reported
several differences when I compared the two using "fc" at the command line
(and of course "sfc" reported that it failed its hash check).

Matt
Robert Aldwinckle
2010-01-10 04:42:43 UTC
Permalink
Post by Matt Hamilton
Version I'm not sure I can get, since it's an MUI file rather than a DLL.
filever.exe or depends.exe would show you the version
even in that case. Filever is a command line tool from
the XP Support Tools, so probably in other Support Tools
packages too I suspect. Depends.exe is the executable
for DependencyWalker.


---

VanguardLH
2010-01-09 18:44:45 UTC
Permalink
Post by Matt Hamilton
Vanguard, you gave me this answer at the same time as a helpful member of
http://superuser.com/questions/92579/
"scannow /sfc" has indeed shown me the problem. My "ieframe.dll" fails a
hash check, as does the original source that scannow would use to restore
it.
It seems that the slipstreamed version of Windows 7 installed by the
computer store has a corrupt version of that file. I have an unopened,
genuine Win7 DVD here, so I could use that to fix the problem, but I fear
that it'll mean a repair install, unless you know of a way to fix corrupt
system DLLs from a source DVD without going through that procedure?
http://support.microsoft.com/kb/222193
http://support.microsoft.com/kb/555486

The first article gives some info on WFP (Windows File Protection) while the
2nd gives a clue on how to replace the files. You might have to reboot into
Recovery Console mode and see if you can navigate to C:\Windows\System32
(where is the used copy of ieframe.dll) and to C:\Windows\System32\Dllcache
(to replace the bad copy there, too). You would replace both copies and
then rerun SFC.exe (and apparently ignore any prompt for the install CD).
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