IE8 stops responding at some websites

Discussion:

(too old to reply)

goorambatman

2008-07-13 03:49:00 UTC

Some websites cause IE8 to stop responding. Facebook profiles, especially
those with a lot of content cause this most often. The picture gallery
feature in Facebook doesn't function properly in IE8. This is when running
when IE8 is emulated as IE7, i don't know if these problems occur when
emulation is off.

Error Report from loading a facebook profile when IE8 stops responding.

IE8 eventually starts responding.

Product
Internet Explorer

Problem
Stopped responding and was closed

Date
13/07/2008 1:35 PM

Status
Not Reported

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangXProcB1
Application Name: iexplore.exe
Application Version: 8.0.6001.17184
Application Timestamp: 47ccc78e
Hang Signature: 9015
Hang Type: 32
Waiting on Application Name: iexplore.exe
Waiting on Application Version: 8.0.6001.17184
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Hang Signature 1: e077dffdfc8bc1d68433ba287e97d24e
Additional Hang Signature 2: 3efb
Additional Hang Signature 3: 63a17b766f86fdcacdc14846afc19e26
Additional Hang Signature 4: 9015
Additional Hang Signature 5: e077dffdfc8bc1d68433ba287e97d24e
Additional Hang Signature 6: 3efb
Additional Hang Signature 7: 63a17b766f86fdcacdc14846afc19e26

Files that help describe the problem
Version.txt
AppCompat.txt
iexplore.exe.hu.kdmp
iexplore.exe.xml

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?mid=f2eab936-9fd6-40ad-bf3b-3b2622e36815&dg=microsoft.public.internetexplorer.beta

Frank Saunders MS-MVP IE,OE/WM

2008-07-13 11:57:05 UTC

Permalink

Post by goorambatman
Some websites cause IE8 to stop responding. Facebook profiles, especially
those with a lot of content cause this most often. The picture gallery
feature in Facebook doesn't function properly in IE8. This is when running
when IE8 is emulated as IE7, i don't know if these problems occur when
emulation is off.
Error Report from loading a facebook profile when IE8 stops responding.
IE8 eventually starts responding.
Product
Internet Explorer
Problem
Stopped responding and was closed
Date
13/07/2008 1:35 PM
Status
Not Reported
Description
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangXProcB1
Application Name: iexplore.exe
Application Version: 8.0.6001.17184
Application Timestamp: 47ccc78e
Hang Signature: 9015
Hang Type: 32
Waiting on Application Name: iexplore.exe
Waiting on Application Version: 8.0.6001.17184
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Hang Signature 1: e077dffdfc8bc1d68433ba287e97d24e
Additional Hang Signature 2: 3efb
Additional Hang Signature 3: 63a17b766f86fdcacdc14846afc19e26
Additional Hang Signature 4: 9015
Additional Hang Signature 5: e077dffdfc8bc1d68433ba287e97d24e
Additional Hang Signature 6: 3efb
Additional Hang Signature 7: 63a17b766f86fdcacdc14846afc19e26
Files that help describe the problem
Version.txt
AppCompat.txt
iexplore.exe.hu.kdmp
iexplore.exe.xml
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?mid=f2eab936-9fd6-40ad-bf3b-3b2622e36815&dg=microsoft.public.internetexplorer.beta

I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

bjgj

2010-03-27 17:13:01 UTC

Permalink

Resetting internet explorer resolved the problem for me. It was driving me
crazy. The process only took about 10 minutes.

Post by Frank Saunders MS-MVP IE,OE/WM

Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).
2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?
3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro
--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

goorambatman

2008-07-18 03:22:01 UTC

Permalink

Problem appears common in IE8, why would IE7 add-ons not be compatible with
IE8? Wasn't the whole idea of IE8 to be more compatible with everything than
anyother version of IE?

IE8 Beta 1: FAIL

Erik Nettekoven

2009-02-23 16:38:03 UTC

Permalink

I've got the same problem but then with Microsoft's own site: www.hotmail.com

For no apparent reason IE8 just hangs. (Running in Windows 7 btw). I have no
malware or incompatible plugin's on my system!

I really find those replies annoying: You probably got malware or some
incompatible plugins". Those are standard answers which are neither helpful
or actually solving the problem.

Now I want to add another homepage tab to my IE8.0, as soon as I press
OK.... HANG. I cannot not even kill it by ending the process! Have to reboot
the machine (which takes an awfull while when this problem occurs).

IMHO IE8 isn't ready to be released already, it is buggy, terribly slow and
has issues with 90% of the websites!
--
Regards,

Erik
MCSE 2000/2003

Post by goorambatman
Problem appears common in IE8, why would IE7 add-ons not be compatible with
IE8? Wasn't the whole idea of IE8 to be more compatible with everything than
anyother version of IE?
IE8 Beta 1: FAIL